Privacy Policy.

Overview

Bostella provides website design, development, marketing support, and related business services. This policy applies to bostella.com and information submitted through forms connected to this website.

Information we collect

When you contact us about a project, we may collect your name, email address, optional phone number, business name, website address, project details, and any message you choose to send. If you opt in to text messages, we also keep a record of that choice.

We also use website analytics and security tools that may collect browser and device information, pages viewed, referring pages, approximate location derived from an IP address, session activity, cookie identifiers, and similar technical information.

Please do not submit passwords, access codes, payment card information, Social Security numbers, patient records, protected health information, or other highly sensitive data through our website forms.

How we use information

• Respond to questions and project inquiries.
• Prepare recommendations, proposals, and requested services.
• Operate, secure, troubleshoot, and improve the website.
• Understand how visitors find and use the site.
• Send project updates and marketing messages when you have agreed to receive them.
• Meet legal obligations and protect our rights, users, and services.

How information is shared

We may share information with vendors that help us operate the website and respond to inquiries, including GoHighLevel or LeadConnector for forms and customer relationship management, Google for analytics and tag management, and Cloudflare for hosting, delivery, and security. We may also share information with professional advisers, when required by law, to protect rights or safety, or as part of a business transaction.

We do not sell personal information for money. We do not share text-message opt-in data or consent with third parties for their own marketing purposes.

Cookies and analytics

Google Analytics and related tools may use cookies or similar technologies to measure site activity. You can limit cookies through your browser settings. Google also provides an Analytics opt-out browser add-on. Blocking analytics or cookies should not prevent you from reading the site, though some features may work differently.

Retention and security

We keep information only as long as reasonably necessary for the purposes described here, including business, legal, security, and recordkeeping needs. We use reasonable administrative and technical safeguards, but no online system can be guaranteed completely secure.

Your choices

You may unsubscribe from marketing email using the link in the message. For text messages, reply STOP to opt out and HELP for help. Message and data rates may apply. You may also ask to access, correct, or delete information we hold about you. Some requests may be limited by legal or recordkeeping requirements.

Children and international visitors

This site is intended for business users and is not directed to children under 13. Bostella operates in the United States. If you visit from another country, your information may be processed in the United States.

Changes to this policy

We may update this policy as our services and practices change. The effective date at the top shows when this version took effect.

Contact

Questions or privacy requests can be sent to contact@bostella.com.